At Anand Malabar Agro Products, we strive to provide our customers with the best products and services. However, we understand that circumstances may arise where you need to cancel an order or request a refund. Please review our cancellation and refund policy below:

Cancellation Policy:

1. Order Cancellation: You may cancel your order within 24 hours of placing it. Please contact our customer service team immediately to initiate the cancellation process. Orders cannot be cancelled once they have been processed and shipped.

2. Cancellation Charges: Orders cancelled within the stipulated timeframe (within 24 hours) will not incur any cancellation charges. However, if the cancellation request is made after the order has been processed, cancellation charges may apply.

3. Cancellations by Anand Malabar Agro Products: We reserve the right to cancel orders in case of unforeseen circumstances such as unavailability of products, pricing errors, or any other reasons beyond our control. In such cases, a full refund will be issued to the customer.

Refund Policy:

1. Eligibility for Refund: Refunds will be processed only for eligible orders. To be eligible for a refund, the following conditions must be met:

   • The cancellation request is made within 24 hours of placing the order.
   • The product received is defective, damaged, or does not match the description provided on our website.
   • The refund request is made within 7 days of receiving the product.

2. Refund Process: Once your cancellation request is approved, or upon receipt and verification of the returned product, we will initiate the refund process. Refunds will be issued to the original payment method used during the purchase.

3. Refund Timeline: Please allow 5-7 business days for the refund to be reflected in your account. However, the actual time taken for the refund to be processed may vary depending on your payment provider.

4. Non-Refundable Items: Certain items may not be eligible for refunds, including:

   • Perishable goods.
   • Products that have been used or damaged by the customer.
   • Products returned without original packaging or tags.

5. Return Shipping: Customers are responsible for the shipping costs associated with returning the product. We recommend using a trackable shipping service to ensure the safe return of the item.

Contact Us:

If you have any further questions or concerns regarding our cancellation and refund policy, please feel free to contact our customer service team. We are here to assist you in any way possible.

Thank you for choosing Anand Malabar Agro Products. We appreciate your business and strive to provide you with a seamless shopping experience.